tag:blogger.com,1999:blog-8221886912876606828.post9172088180196334908..comments2023-06-23T00:44:05.938-07:00Comments on Elided Branches: Accountability and authoritariansCamille Fournierhttp://www.blogger.com/profile/05090020862261633248noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8221886912876606828.post-60763316236029291892014-06-10T05:55:15.143-07:002014-06-10T05:55:15.143-07:00Cinderella experience: your customer is Cinderella...Cinderella experience: your customer is Cinderella at the ball, you (and your staff) are scrubbing pots among the cinders. Does anybody (else) know or remember how Cinderella got her name? Ellenhttps://www.blogger.com/profile/02754736320551566193noreply@blogger.comtag:blogger.com,1999:blog-8221886912876606828.post-22608909901220373212014-06-09T18:59:16.034-07:002014-06-09T18:59:16.034-07:00Until your last paragraph, I thought you were goin...Until your last paragraph, I thought you were going to have a nervous breakdown! But I think , butterfly, you've understood.<br /><br />I would just add that in addition to "setting goals and very high-level guidelines, and giving the power to create policies and practices to the members of my team", you hold your team accountable - nasty word, accountability.Mike Mhttps://www.blogger.com/profile/11490344190768803850noreply@blogger.comtag:blogger.com,1999:blog-8221886912876606828.post-28152994051078763372014-06-09T02:33:54.936-07:002014-06-09T02:33:54.936-07:00"Why does having a peer that holds you day-to..."Why does having a peer that holds you day-to-day accountable work, but having a boss that does so fail?" <br /><br />Great insight. Reminds me of Deming's work on "joy in work" and McGregor's Theory Y vs Theory X. ie, Process correction must come from the factory team, not be imposed by management. But it looks like you have now independently discovered that! :)Kenny Tiltonhttps://www.blogger.com/profile/17430816457662806163noreply@blogger.com